The ultimate goal in a successful supply chain is customer and partner satisfaction. A satisfied customer or business partner can determine how successful and even how long you are in business for. One of the biggest keys to reaching that goal is to provide a product or service in a timely manner while continuing to update the customer through the process. A productive and successful mobile supply chain allows you to continue to provide the customer or partner business accurate information; from the minute a product is ordered, through the shipping process and ultimately to delivery.
Running a mobile supply system will allow you to place the customer in the center of the order process; from order placement to shipping updates and ultimately to delivery. Allowing the customer or business partner to be at the center of the supply chain process will retain customers and help expand your business.
We can all relate to being on the customer end of the supply chain and dealing with the common frustrations of inaccurate or very little information. That should be your competitions issue, not yours.