Support & Maintenance Agreements

Pragmatyxs helped you implement your new automated product and materials tracking system, and everything is working wonderfully. But are you equipped and staffed to maintain and support this system on your own in the coming months and years? Pragmatyxs is—who better to assist you with the ongoing upkeep of your system than the experts who helped you design and implement it. Not only are they experts in every aspect of this system, they're well versed in your company's internal and external process, so they can help keep your system operating in top condition!

Our Service Agreements

• Fixed monthly fee for a predetermined number of hours on annual basis.
• Guarantee service levels and monthly reporting on usage.
• Cover bug fixes, application recovery, enhancements, and general technical and business consulting.
• Offered at discounted rates based on level of support.

Contact us for more information on our Service & Maintenance Agreements, or to learn more about other Life Cycle Support products and services.

Essentials of Success: Ten Characteristics of Successful Projects

Over the last 15 years Pragmatyxs has been fortunate to be part of many successful projects. While we believe our efforts contributed to these results the real heroes are our customers. Without their vision, focus and steadfastness these projects would have at best been only marginally successful in meeting objectives or at worst costly failures that wasted valuable resources and potentially crippled the business.

In these trying economic times project undertakings must provide a measureable return and be delivered on-time, on-budget—failure is not an option!

Learn more about the characteristics of successful projects and the pitfalls to avoid. (Read more...).

The Goods - our monthly e-newsletter offers practical tips about all aspects of material tracking and product compliance labeling.