Life Cycle Support

Who can you trust with your end-to-end solutions support?

Are you tired of looking?

Well then look no further! Pragmatyxs provides comprehensive life cycle support for all your compliance labeling, material tracking, and system implementation needs.

Finding a company that effectively supports all of your product labeling and material tracking systems can be frustrating. Many companies only handle specific pieces of the pie; some just resell the equipment, while others may help with implementation but refer you to the manufacturer for ongoing support. Having to rely on multiple vendors who are unfamiliar with your particular system's setup wastes your time and your money.

Frustrated with overseas call centers or support personnel who are unfamiliar with your systems?

Pragmatyxs handles 100% of their support calls internally, by the same experienced software engineers and consultants who developed and deployed your system. Our life cycle support is an integral component of our "Project Success Commitment" approach to our customer's challenging compliance labeling, material tracking, and systems implementations needs.

Support Agreements

Pragmatyxs helped your company with the implementation of it's new material tracking or compliance labeling solution, and everything is working wonderfully.

You ask yourself, "Am I equipped and staffed to maintain and support this system on my own in the coming months and years?"

No need to worry, Pragmatyxs is!

Who better to assist you with ongoing support than the experts that helped you design and implement your system. Not only do they know the system inside and out, they're well versed in your company's internal and external processes, so they can immediately focus on keeping your system operating in top condition!

Our Support Agreements

• Offer a fixed monthly fee for a predetermined amount of support.
• Guarantee service levels and monthly reporting on usage.
• Cover:
  • Bug fixes
  • Application Recovery
  • Enhancements
  • General technical and business consulting
• Are offered at discounted rates based on the chosen level of support.

For more information on our Support and Maintenance Agreements, or to learn more about other life cycle support products and services, Contact Us Today!

"The Goods" Archive

Are you looking for our old newsletter, "The Goods?"

Well look no further! Click here to access the entire archive!

Industry Resources

These are the resources that our experts can't live without:

• Association of Automated Identification and Mobility

  AIM is a global trade association comprising providers of components, networks, systems and services that manage the collection and integration of data with information management systems.

• The Association of Operations Management (APICS)

  APICS builds operations management excellence in individuals and enterprises through superior training, internationally recognized certifications, comprehensive resources and a worldwide network of accomplished industry professionals.

• ManagingAutomation Online

  ManagingAutomation.com provides you with the exclusive research and tools you need to find the right technology solution for your business.

• Modern Materials Handling

  Reaching professionals who recommend, select or buy materials handling solutions for large manufacturing, warehousing and distribution facilities. Modern covers the movement, storage, control and protection of products throughout the supply chain from raw materials to the end-user.

• MSI

  With its experienced editorial staff and focused circulation, MSI brings sophisticated coverage of business, technology, industry and market issues to an audience focused on productive use of IT in manufacturing and supply chains.

• National Association of Manufacturers

  The NAM's mission is to enhance the competitiveness of manufacturers by shaping a legislative and regulatory environment conducive to U.S. economic growth and to increase understanding among policymakers, the media and the general public about the vital role of manufacturing to America's economic future and living standards.

• RFID Journal

  RFID Journal is the only independent media company devoted solely to radio frequency identification and its many business applications. Their mission: to help companies use RFID technology to improve the way they do business.

• Supply & Demand Chain Executive

  Supply & Demand Chain Executive brings original, solutions-based intelligence on improving and integrating end-to-end supply and demand chain processes to the highest concentration of corporation management.

• GS1 US

  From bar codes, eCommerce, and data synchronization, to EPC/RFID, and business process automation standards, GS1 US is the trusted source to deliver innovative products, services and solutions for business' most pressing supply chain challenges.

• GS1

  GS1 is a leading organization dedicated to the design and implementation of global standards and solutions.

• EPCglobal Inc

  EPCglobal is leading the development of industry-driven standards for the Electronic Product Code™ (EPC) to support the use of Radio Frequency Identification (RFID) in today's fast-moving, information rich trading networks. They are a member-driven organization comprised of leading firms and industries focused on creating global standards for the EPCglobal Network™. Their goal is increased visibility and efficiency throughout the supply chain and higher quality information flow between your company and its key trading partners.